bet3's Privacy Policy

1. Introduction

The bet3 platform is committed to providing a reliable and secure online gaming environment for users in Bangladesh. This privacy policy document explains how bet3 collects, stores, uses, and protects the personal information you provide while using our website and services.

By using our services, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

2. Types of Information Collected

bet3 may collect the following types of information to operate its services:

2.1 Personally Identifiable Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Current address and nationality

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for payment processing purposes)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

2.3 Technical and Usage Information

• IP address, browser type, and device information
• Cookies and session data
• Time, duration, and pattern of platform access
• Gaming activity records and betting history

3. Purpose of Data Collection

bet3 uses your information only for specific, legitimate, and transparent purposes. The reasons we collect and process information include:

• For account registration, verification, and management
• To securely complete financial transactions including deposits and withdrawals
• To prevent and investigate fraudulent activity
• To verify user age (21+) for responsible gaming
• To provide customer support and resolve issues
• To improve platform security and performance
• To inform users about bonuses, promotions, and personalised offers (only for users who have given consent)
• To comply with applicable legal and regulatory obligations

4. Cookies Policy

The bet3 platform uses cookies to improve the user experience and ensure site functionality. Cookies are small text files stored in your browser that help remember your preferences and login information.

Types of Cookies

• Essential cookies: Strictly necessary for the core functionality of the platform. Without these, the site will not work properly.
• Functional cookies: Remember your language preferences, login status, and personalised settings.
• Analytical cookies: Used to understand how users interact with our site and to improve the quality of our services.

You can disable cookies at any time through your browser settings. However, doing so may cause some services to not function properly.

5. Data Sharing and Third Parties

bet3 never sells your personal information to any third party. However, information may be shared in a limited way in the following situations:

• Payment processors: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, and bank transfers.
• Technology providers: Game providers such as Pragmatic Play, PG Soft, and Spribe may receive specific session data for the gaming experience.
• Legal authorities: Information may be provided in compliance with applicable law in response to legal orders, investigations, or requests from legitimate authorities.
• Fraud prevention services: Limited information may be shared with specialised security services to ensure safety and prevent fraud.

6. Data Security Measures

bet3 takes industry-standard technical and organisational measures to keep your personal information secure. Our security infrastructure includes:

• 256-bit SSL encryption — all data transmissions are fully encrypted
• Secure data storage servers with multi-layer firewalls to prevent unauthorised access
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Strict data access control policies for staff
• Automated fraud detection systems to monitor suspicious activity

While we make every effort to ensure maximum security, it is not possible to guarantee complete freedom from risk with any internet-based service. You are therefore encouraged to keep your account information secure as well.

7. Data Retention Period

bet3 retains your information only for as long as it is necessary or legally required:

• Active account data: Fully retained for as long as the account remains active.
• Inactive account data: Once a defined inactivity period has passed since the last login, the process of deleting or securely archiving the data begins.
• Financial transaction records: Retained for a specific period as required by law.
• Upon account closure: All personal data is deleted within a set timeframe, except for records required to be kept by law.

8. User Rights

As a bet3 user, you have the following rights over your own information:

8.1 Right to Access

You can find out at any time what information bet3 has stored about you. Through a verifiable request, you can receive a copy of your data.

8.2 Right to Correction

If there is any inaccuracy in your stored information, you may request that it be corrected. Our support team will process your request in a timely manner.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications or non-essential purposes. Once your request is accepted, bet3 will stop using your information for that purpose.

9. Policy on Minors

bet3's services are for individuals aged 21 or older only. We never intentionally collect personal information from minors.

Through an age verification process at registration, we ensure that only adults participate on the platform. If for any reason a minor's information is found in our system, that account will be immediately closed and the information deleted.

If you believe a minor is using bet3, please contact us immediately.

10. Policy Amendment Provisions

bet3 reserves the right to amend or update this privacy policy as needed. In the event of any significant changes, we will:

• Publish a prominent notice on the website
• Notify registered email addresses of the changes
• Clearly state the effective date of the new policy

If you continue to use our services after any changes, you will be considered to have given your consent to the updated policy. We therefore recommend reviewing this page regularly.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please feel free to contact the bet3 support team:

We consider every request with the utmost importance and aim to respond as quickly as possible. Your privacy at bet3 is our priority.